Reference

How c2cbets Handles Your Account and Data

Everything that governs your account — terms of use, privacy practices, and eligibility by state — lives here. Access to c2cbets is available where state law permits, so check your state's status before opening an account.

State-by-state eligibilityPrivacy & data rightsPayPal, Venmo, Play+ account contextContact paths for policy requestsAccount security practices
c2cbets How c2cbets Handles Your Account and Data
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Your account data and payment history are handled under a defined retention policy. We collect what we need to run your account, process PayPal and Venmo transactions, load your Play+ balance, and meet our legal obligations — nothing beyond that. You can request a copy of your data or ask us to correct it by contacting support through the paths listed above.

Data Retention

We hold your account and transaction data for the period required by state and federal law. After that period, identifiable data is deleted or anonymized according to our internal retention schedule.

Cookie Controls

Our site uses cookies for session management, analytics, and payment flow continuity. You can adjust non-essential cookie settings at any time through the cookie preferences panel in your account.

Account Security

Your account is protected by password authentication and identity verification at withdrawal. If you notice an unrecognized login or transaction, report it immediately through live chat so we can freeze access.

Your Rights

You have the right to access, correct, or request deletion of personal data we hold. Submit your request via the support email in your account settings and we'll respond within the applicable statutory window.

POLICY CONTACT PATHS

How to Reach Us About Legal Questions

Got a question about your account terms, a data request, or a transaction dispute? We have three ways to get you to the right team. Each channel is staffed by people who can pull up your account details and policy documentation directly — not just forward your message.

Team online

Live Chat

Open live chat from your account dashboard to reach our policy support team directly. For account-specific legal questions, chat gets you a response without waiting for email routing.

Email Support

Send detailed policy or data requests to our support email listed in your account settings. We respond to documented requests for data access, correction, or deletion within the timeframe required by applicable law.

Account Dashboard

Your account dashboard holds links to the current terms, privacy policy, and cookie settings. If your state eligibility status changes, the dashboard will reflect that at your next login.

What You're Probably Searching Right Now

These are the questions we hear most often about account terms, data rights, and legal eligibility. If yours isn't here, live chat or email support can pull up the specific policy section that applies to your account.

Access depends on your state's laws regarding online gaming. Check your account dashboard after registration — it will confirm whether your state is currently eligible and notify you of any status changes.

We collect transaction identifiers, amounts, and timestamps to process and record your deposits and withdrawals. Your PayPal or Venmo login credentials are never stored on our side — those stay with your payment provider.

Submit a data access request through the support email listed in your account settings. We'll verify your identity and provide a copy of the data we hold within the timeframe required under applicable law.

You can request deletion of personal data that isn't subject to a legal retention requirement. Transaction records tied to regulatory obligations must be kept for the required period before they can be removed.

Any remaining balance in your account wallet at the time of closure is returned to your verified payment method. The process follows the same identity verification steps as a standard withdrawal request.

If you open a dispute directly with PayPal, we coordinate with their resolution team using our transaction records. Contact our live chat as soon as a dispute is filed so we can match our records to yours without delay.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.